The Marketplace

1. Acceptance of Terms

By accessing or using The Marketplace (“the Service”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree, do not use the Service.

You must be at least 18 years old and a legitimate LuLaRoe retailer to use the Service.


2. What The Marketplace Is (and Is Not)

The Marketplace is software only.

We provide tools that help retailers:

• List inventory
• Search inventory (including image-based pattern matching)
• Receive notifications
• Communicate intent to buy or sell

🚫 What We Do NOT Do

We do not:

• Process payments
• Handle money
• Guarantee inventory accuracy
• Guarantee pattern matches
• Verify retailer identity beyond basic checks
• Ship products
• Enforce transactions
• Act as an escrow, broker, or arbitrator

All transactions happen entirely off-platform, using LuLaRoe’s own systems or other third-party tools.


3. Software Is Provided “AS IS”

The Service is provided “AS IS” and “AS AVAILABLE”, with no warranties of any kind, express or implied.

This includes—but is not limited to—no warranty that:

• The Service will be error-free
• Searches or image matches are accurate
• Notifications are delivered
• Data is preserved
• The Service is uninterrupted
• Bugs will be fixed
• Results meet your expectations

You use the Service entirely at your own risk.


4. Image Matching & Search Disclaimer

Image-based pattern matching uses automated algorithms.

You acknowledge and agree that:

• Matches may be incorrect
• Results are probabilistic, not deterministic
• Uploaded images may produce false positives or false negatives
• You are solely responsible for verifying inventory details before any transaction

We are not responsible for mismatches, missed matches, or incorrect results.


5. User Responsibilities

You agree that you are solely responsible for:

• All inventory you list
• All claims you make
• Verifying inventory, pricing, size, pattern, and condition
• All communications with other retailers
• Completing transactions off-platform
• Any taxes, fees, or legal obligations

6. No Liability for Transactions

Because transactions occur outside the Service:

The Marketplace has zero responsibility or liability for:

• Non-payment
• Fraud
• Shipping delays
• Lost or damaged items
• Chargebacks
• Disputes
• Misrepresentation
• Retailer misconduct

Any dispute is strictly between the involved retailers.


7. Notifications & Timing

Notifications (push, email, or in-app):

• Are best-effort only
• May be delayed, duplicated, or not delivered
• Are not guaranteed

Failure to receive a notification does not create liability.


8. Imports, Third-Party Tools & Scripts

Inventory imports may rely on:

• Third-party websites
• Browser extensions
• User-installed scripts
• APIs not controlled by us

We do not guarantee:

• Import accuracy
• Data completeness
• Continued compatibility
• Compliance of third-party tools

You accept all risks associated with imports.


9. Account Suspension & Bans

We reserve the right to:

• Suspend or terminate accounts
• Remove listings
• Block access
• Permanently ban users

This may occur without notice, including but not limited to:

• Abuse
• Fraud
• Misrepresentation
• System manipulation
• Violations of community trust

No refunds are issued for banned accounts.


10. Subscription & Billing

Subscriptions:

• Grant access to software features only
• Do not guarantee outcomes, sales, or matches
• Are non-refundable except where required by law

Billing is handled exclusively through Stripe and subject to their terms.


11. Limitation of Liability

To the maximum extent permitted by law:

The Marketplace, its owners, developers, and affiliates shall not be liable for ANY damages, including:

• Lost profits
• Lost data
• Missed sales
• Business interruption
• Reputation damage
• Indirect, incidental, or consequential damages

If liability is ever imposed despite this:

Total liability shall not exceed the amount you paid us in the last 12 months, or $100—whichever is less.

12. Indemnification

You agree to defend, indemnify, and hold harmless The Marketplace from any claims arising out of:

• Your use of the Service
• Your listings or claims
• Your transactions
• Your violation of these Terms

13. Intellectual Property

All software, design, algorithms, and content belong to The Marketplace.

You may not:

• Reverse engineer
• Scrape
• Copy
• Resell
• Compete using our data or systems

14. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict-of-law principles.


15. Changes

We may update these Terms at any time. Continued use means acceptance.